Refund & Returns Policy
Custom orders will not be refunded due to items being made to specific requirements...If an order is able to be resold, a store credit may be issued but this is at our discretion
If product is found to be faulty BBnB will happily assist you. Please contact us before you return goods to us.
Please note, damage that occurs from washing and drying errors, including heat damage and/or not following washing recommendations is not considered a fault and will not be replaced. However, we are happy to discuss options of buying replacements
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us Lisa@bizaarbibsnbums.com.au for questions related to refunds and returns.